• Answer calls professionally.
• Respond to customer inquiries.
• Research required information using available resources.
• Handle and resolve customer complaints.
• Provide customers with product and service information.
• Enter customer information.
• Process orders, forms and applications.
• Identify and escalate priority issues.
• Route calls to appropriate resource.
• Follow up customer calls where necessary.
• Complete call logs.
• Produce call reports.
|Job Role:||Customer Service and Call Center|
|Career Level:||Entry Level|
Tagged as: Scala
To provide day to day transactional assistance and service to end users in the development, installation, delivery, maintenance, and issue...Apply For This Job